TERMS AND CONDITIONS
This website is owned and operated by Marine Aquaculture Industries (henceforth referred as “Marine Aquaculture Industries" or "we" or "us" or "our" “www.pearlindia.com” or "PEARLINDIA" having its registered office at 176, Chaka, FCI Road, Naini Prayagraj 211008 U. P. and its corporate address is same.
In using the services provided by our website www.pearlindia.com you are deemed to have accepted the terms and conditions listed below or as may be revised from time to time, which is, for an indefinite period and you understand and agree that you are bound by such terms and conditions till the time you access this website.
Marine Aquaculture Industries reserves the right to change these terms and conditions from time to time without any obligation to inform you and it is your responsibility to look through them as often as possible. All rights including copyright, in this website, are owned by Marine Aquaculture Industries. Any use of this website or its contents, including copying or storing it in whole or part without the permission of Marine Aquaculture Industries is prohibited.
If you have any queries about these terms and conditions or any complaints or suggestions regarding our website, please feel free to write to email@example.com or call us on +91 532 2697024 or 9434262314 (Timings: 10.00 A.M to 7.00 P.M Indian Standard Time).
If you are below 18 years of age, you are prohibited to use/purchase/contract from or with this website. Persons who are incompetent to contract within the meaning of the Indian Contract Act, 1872 are not eligible to use this website.
Those who choose to access this website from outside India are responsible for compliance with local laws and if to the extent local laws are applicable. In case if any Indian states prohibit direct sale of merchandise from other states and require special documentation to effect such a sale without dual taxation, if we receive an order from such states or to be delivered to such states under such circumstances we retain the right to accept or reject the order.
Cancellation and refund Policy
07 Days Exchange Guarantee
Every piece of pearl/s and jewellery sold at Marine Aquaculture Industries E-Store: www.pearlindia.com is covered under our 07 Days Exchange Guarantee. Notify us about problems, fitting issues, damages or defects within 07 days from the date of delivery and we refund amount which will be credited back to your Marine Aquaculture Industries User Account upon successful processing of return. The refund amount will not be credited to the payment source (Credit Card/Debit Card/Net Banking). This amount will be valid for 1 year from the date of its issuance and can be used partially or fully to shop any item on Marine Aquaculture Industries E-Store: www.pearlindia.com.
The shipping cost for all orders will be deducted before we reimburse the refund amount into Marine Aquaculture Industries User Account unless the product is defective.
07 Days Exchange Guarantee is not applicable to products that are less than or equal to Rs. 500/- (Irrespective of the order value). 07 Days Exchange Guarantee is not applicable if the product is bought during Sale/Discount/Offer promotion.
07 Days Exchange Guarantee is only applicable if product/s is/are not as per description. It will not be applicable if product is as per description.
Keep all items including the invoice in a package and address it to the following:
1.Marine Aquaculture Industries, 176, Chaka, FCI Road, Naini Prayagraj 211002 U. P. India.
2.Please be sure that all items that are to be returned must be unworn and in their original condition with all original tags and packaging intact. Items that are damaged or altered once the tags are removed, may not be accepted and will be sent back to the customer.
3.Email us at firstname.lastname@example.org with images of the products with packaging and tags to schedule a return pick up.
Subsequent to this, your package will be picked up by our courier partner within 3-5 business days.
Any order received can be cancelled for the following reason
a) If the order has any technical glitches.
b) Any order placed during the website update which has led to changes in the price or its content.
c) Any cod order which is in verification stage when it feels like the order may be returned.
d) When the stock is un available or may take time to produce.
e) Any other reason that the company may find relevant from time to time.
d) The decision of the company is final in this regards.
e) If the product/s is/are not as per description. refund will be made after receiving the exactly same product/s delivered to customer, that would be verified after receiving back the same.
If you cancel your order before it has been shipped, you will be assessed a 10% cancellation fee before refund amount is credited to the payment source (Credit Card/Debit Card/Net Banking).
If you cancel your order after it has been shipped, please follow our Return process. The cancellation will have to be treated as 07 Days Exchange Guarantee.We will refund amount which will be credited back to your Marine Aquaculture Industries User Account upon successful processing of return. The refund amount will not be credited to the payment source (Credit Card/Debit Card/Net Banking).
This amount will be valid for 1 year from the date of its issuance and can be used partially or fully to shop any item on Marine Aquaculture Industries E-Store: www.pearlindia.com
Orders which are refused at delivery will be assessed all of the applicable fees including 10% of cancellation fee and shipping cost of Rs 100 before refund amount is credited to the payment source (Credit Card/Debit Card/Net Banking). The refund process will be initiated within 7-10 days once we received the shipment at our warehouse.
Need help? Think we could have done something better?
We are listening and happy to do what we can to improve. Please let us know.
We can be reached at email@example.com/ or at + 91- 9434262314.
We are committed to protecting your privacy. We will only use the information that we collect about you lawfully.
We collect information about you for 2 reasons: firstly, to process your order and second, to provide you with the best possible service.
We will not e-mail you in the future unless you have given us your consent.
We will give you the chance to refuse any marketing email from us or from another trader in the future.
The type of information we will collect about you includes:
We will never collect sensitive information about you without your explicit consent.
The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly.
The personal information which we hold will be held securely in accordance with our internal security policy and the law.
We may use technology to track the patterns of behaviour of visitors to our site. This can include using a "cookie" which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings.
If you have any questions/comments about privacy, you can contact us.